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All orders will ship within 3-5 business days from the date of payment. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen.
All orders are sent via standard mail, unless noted otherwise. Notify the seller prior to making the purchase, if priority or first class mail is preferred.
Please note that customers outside Israel shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.
REFUNDS & EXCHANGES
In order to exchange or refund your purchase please inform us first via e-mail email@example.com
Purchased items may be exchanged within fourteen (14) days from the day of your receipt.
Items must be returned in their original condition: not worn, used, washed, modified or damaged.
The identification tag must be still attached to the item.
Purchased items are exchangeable into a different size or new item base on stock availability upon receipt within fourteen days. You can return a product within 2 business days after receiving the package and get money refund, less a 5% cancellation fee.
The refund will be made to the credit/debit card you used for order.
The sale items must be returned within 7 working days to the shop.
There is no money refund on sale items, however you can get unlimited time credit if you'll like to return your purchase.
For any questions please don't hesitate to contact us via e-mail firstname.lastname@example.org